Returns + Exchanges

RETURNS We want you to completely love our collections and in general, we are pretty easy to get along with if you follow a few simple requests and of course reach out if you have a question. 

Regular Priced 

Stocked, regular priced merchandise may be returned for a refund if return postmarked within 7 working days of Receipt/Delivery confirmation (domestic shipments only).  All original tags attached,unworn,free of perfume or odors and damage.  To request a return, please log into your account and request a return for the items you'd like to return. 

If you have NOT created an account please

REQUEST A RETURN HERE

It may take up to 24 hours to receive your RA please be patient. 

Buyers are responsible for return shipping cost. All items are assessed for damage or wear and tags upon return. Restocking Fee may apply. 

*NEW*   For MOST items, upon request, we will provide a USPS priority return shipping label for your return. A flat $20 will be deducted from your refund or credit.

Sale Returns

ALL merchandise purchase with discount codes totaling 30% or more,sale salon items, and items ending in .98 and marked as sale, are a FINAL SALE under our guidlines and are returnable for store credit only at discretion of GDC.  

Buyers are responsible for return shipping cost. All items are assessed for damage or wear and tags upon return. Restocking Fee may apply. 

-MERCHANDISE returned without an RA will not be refunded but will be issued a store credit.

-CANCELLATIONS all cancelled orders will be assessed a 5% cancellation fee upon refund. No exceptions.  If you've purchased something in error, perhaps a color, style or size change, and wish to avoid this fee please reach out so that we can adjust your order without a cancellation fee.

-We suggest that you return your items via USPS PRIORITY w/delivery confirmation or the carrier of your choice that includes tracking. We are happy to extend a Store Credit for all others including merchandise posted AFTER 7 business days. We may apply a restocking fee of up to 30-50% for declined delivery, misaddressed delivery, merchandised returned without an RA, or in damaged condition. Original Shipping is deducted from all orders returned in entirety.  No returns/exchanges/credits/refunds for merchandise returned after 30 days.

*NEW*   For MOST items, upon request, we will provide a USPS priority return shipping label for your return. A flat $20 will be deducted from your refund or credit.

-INTERNATIONAL RETURNS on international items will be issued a store credit for merchandise only. Duties,taxes and original shipping are not refundable but you may be able to get duties/taxes refunded through your local customs office. International orders may be returned via your preferred method of shipping and buyers are responsible for all costs associated with returning the item to the U.S.

-Your return will be processed within 7-10 business days  of delivery to GDC. You will receive an email with return confirmation, and the refund/merchandise credit  total when the return is complete. For Orders returned in entirety original shipping flat rate of $12 will be deducted from your refund. All refunds, as of Feb 1 2021, will have a restocking fee of 5% assessed on all returns. If you wish to avoid this restocking fee, consider a store credit, especially if you are returning for an exchanged size/color. Please note that you would like an exchange or store credit when you request your return.  Please reach out with any questions about this policy. EXCHANGES We currently do not process exchanges per se. You may submit a return for a merchandise credit, and then process a new order. We are happy to hold a requested size for exchange. 

-The Last Word......

If your return is shipped after 30 days, your merchandise, when received by GDC will be donated to our local charity. You will not receive a refund or store credit. But, you will be helping someone less fortunate!